XXXhotel Employee Grooming Standard
Female Staff 女员工
1 Hair 头发
General Standard 总体标准
11 Hair must be untidy, look presentable & neat
头发必须保持整齐,美观干净。
12 Female staff with long hair must use the hotel standard hair net Hair accessories must be a black color and no striking fancy colored are permitted
女员工长头发必须使用酒店统一标准的发网,发夹只可用黑色的。不允许戴珠光宝器的发饰品。
13 Hair must be kept off the face and never allow it to fall forward on to the face
发型要符合酒店的标准,不要遮盖脸部及眼睛。
14 No fancy unnatural colored hair
头发不可染刺眼或不自然的色彩。
15 Never touch your hair during service
对客服务时不要接触头发。
16 No fancy jewelry You are allowed a simple wedding band, a watch and a pair of small ear studs for females
不要佩带耀眼的首饰,只可佩带结婚戒指、手表,女员工可佩带耳钉, 且一只耳朵只可带一个耳钉。
17 No fancy necklaces
不要佩带怪异项链。
2 Make Up 化妆
21 Female staff should light make-up
女员工要化淡妆。
22 No strong perfume
不可用刺鼻香水。
23 Must be flesh-colored and clear light polish
只可涂抹肉色或透明色指甲油。
24 No black or dark maroon color lip stick
不可涂抹青色或深褐色的口红。
25 No tattooed eye brow
不准纹眉。
26 No beads, Hair accessories can be a solid color or shining color and match the uniform
不许佩带珠光宝气的装饰品,可带与制服相搭配的暗色或亮色发卡。
27 Acceptable hair accessories are a hairband , a small bow, clip barrette, bun holder
可以佩带发结,小蝴蝶结,小发卡等。
28 Brooch, bracelet, anklets and lip / nose not allowed
不允许佩戴胸针,手镯,脚链,嘴\鼻环。
29 No heavy make-up Only pastel colors skin shades brilliant lipstick It should be tastefully applied
化妆要适当,允许化彩妆 要求必须涂眼影,涂粉底 划亮色口红。
3 Eyebrow眉毛 Pencil Dark Gray 深灰色 All must be nicely trimmed 所有必须有适当的眉形 |
1 Eye Make Up:眼部化妆 Mascara描眉 Female Staff Must Have 女员工必须执行 Eye Shadow眼影 Eye Liner眼线 |
4 Powder / Foundation 腮红/粉底 Female Staff Must Have 女员工必须执行 Should always keep Face not oily 要保持面部干爽,不油腻 |
2 Lip Stick 口红 All Must Have 所有员工必须要有: Color颜色:Rose玫瑰红, Red 红色, Pink 粉色 |
210 Can use eye black but False eyelashes not permitted
要求打睫毛膏但不允许戴假睫毛。
Male Staff 男员工
1 Hair 头发
11 Hair must be clean, neat, tidy and trimmed at or above eye brow, the ears and standard collar line
保持头发干净、梳理整齐,头发长度不可过眉毛,耳及衣领
12 No premed hair
不准烫发。
13 No crude cuts, fancy designs hair styles
头发不要过于蓬乱。
14 No earrings of any sort allowed
不准佩戴耳环及其它小饰品。
15 No strong hair spray, gel, lotion on hair
不要在头发上涂抹过多的发胶或发膏
2 Face 面部
21 No beards, goatees, moustaches
男员工要勤刮胡须。
22 Face must be clean shaven at all times
保持面部清洁。
23 No beards, goatees, moustaches
不准蓄骆腮胡, 山羊胡及短髭
Kitchen Staff 厨房员工标准
11 Hats must be worn at all times
工作时必须佩戴工作帽
12 Hair must be washed everyday
每天必须洗头
13 Females must wear hairnets
女员工必须佩戴发网
14 No jewelry of any sort allowed
不准佩戴任何装饰物
15 Must wear kitchen shoes/boots
必须穿厨房的鞋和靴子
Uniform 制服
11 Uniform must be clean
保持制服干净、整洁及纽扣完整
12 The button should be tight, especially on the collar and sleeve
制服上的纽扣要扣牢,尤其是袖口和领口
13 Make sure your tie is smartly tied and properly positioned
领带、领结要求整洁平整、位置端正
14 Name Badge: Should be worn on the left side approximately 2-3 inches below your collar during whole office hour
员工名牌:工作时间必须佩戴在左胸领子以下2-3寸位置
15 Never roll up the jacket sleeves
衣袖不可卷起
16 Never walk around with the top button of your shirt or the high collar on your jacket undone; Never let your long underclothes show beneath your uniform
当班时不要解开衬衣的第一颗钮扣;内衣裤不可外露。
17 Uniforms should not be worn on the street or to any other place, except work, unless authorized by Management
制服不可穿出酒店外任何场所,除非得到部门经理的批准。
18 Skirts must always be worn with pantyhose stockings Plain, skin colour and no runs / no holes
应穿酒店统一发放的丝袜, 并保证丝袜无抽丝, 无破洞
Hand & Odor 手与体味
11 Finger nails should be clean, short, well trimmed
指甲要干净,短,整齐。
12 Avoid garlic, onions, strong spicy smelling food and strong body smell before reporting to work
工作前要去除口腔或身体的异味,如蒜,葱等刺激性食品或较强的体味。
13 Hands must be washed with soap liquid after each visit to the toilet, before and after meals and handling of food
饭前便后要用洗手液在温水中洗手。
Shoes & Jewelry 鞋与饰物
11 No fancy jewelry, you are allowed a simple wedding band, a watch and a pair of small ear studs for females
不要佩戴耀眼的首饰,只可佩戴结婚戒指、手表,女员工可佩戴小耳钉。
12 No necklaces may show outside the uniform
项链不要戴在制服外。
13 Shoes should be polished
保持皮鞋的光亮。
Hygiene 个人卫生
11 Bathe and brush your teeth daily
每天洗澡、刷牙。
12 Wash your hair and keep it clean and dandruff free
清洗头发,保持头发干净,没有头皮屑。
1 3 Use deodorant
可使用除臭剂。
14 Use perfume or cologne in moderation
可使用温和、清淡的香水。
15 Change your underclothes regularly
内衣要经常换洗
16 Never pick your nose and ears in the hotel
不可以在酒店内挖鼻孔;掏耳朵。
17 Turn away from guests and staff when sneeze Never sneeze near food or drinks
不可对着客人或员工或在靠近食物或饮品的地方打喷嚏。
Posture 仪态
11 Always keep your backbone straight and never lean against the wall or the door
站立时应挺直腰部,不要依靠在墙上或门侧
12 Never walk arm-in-arm with your colleagues in public areas
在客用区域不得勾肩搭背。
13 Do not stand with hands in pockets or arms folded
不要把手插在口袋里或交叉抱在胸前。
14 No smoking in non-smoking area
不准在禁烟区吸烟
15 No Spitting
不准随地吐痰
16 shoulders back (but relaxed), tummy in, tail in and head up
收肩 (要放松), 收腹, 提臀, 挺胸
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